Eq3 Ottawa

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4.6

( 8 reviews )

Furniture Stores, Home Decor

Closed 10:00 AM - 06:00 PM See Hours

60 Byward Market Square, Ottawa, ON K1N 7A2, Canada +1 6135-629-111

Introducing EQ3 Ottawa, a reputable brand known for its quality furniture and home accessories. With a prime location in Ottawa, this store offers a wide range of stylish and contemporary products to cater to different tastes and preferences. EQ3 Ottawa prides itself on its commitment to design and functionality, ensuring that every piece is not only visually appealing but also practical for everyday use. Whether you're looking for a comfortable couch, a trendy lamp, or a durable leather chair, EQ3 Ottawa has you covered. With a team of knowledgeable and helpful staff members, customers can expect excellent customer service and expert guidance in selecting the perfect item for their home. Let EQ3 Ottawa enhance your living space and create a stylish and inviting atmosphere with their exceptional products.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Payments
- Credit cards
- Debit cards
Offerings
- Assembly service

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Amanda nagy

March 22, 2024

Wow! After visiting a variety of furniture stores in Ottawa and Online, we made our way into EQ3 on a Sunday morning. Immediately upon entering we were welcomed by Nate and everything got better after that! Nate jokingly said it was only his second day after magically weaving through EQ3's products to quickly get us an awesome bedroom set - bed and side tables and then even more. Anyone who thinks "service is dead" should get over to see Nate at EQ3. No hard sell rather support to find us the best items to meet our needs. Thank you EQ3 for understanding that customer service makes all the difference. We'll be headed back after the first order arrives - Canadian Company! Great People (Nate and other team members), Service and Quality = success!

Shana silverstein

March 22, 2024

What an amazing service!! Nate offered such a nice customer service and was always ready to help! Nate was so helpful and kind! The furniture is such great quality and it looks so chic and beautiful! I definitely recommend this store!! Thank you again!!

Paul l

March 22, 2024

We are super happy with the level of service and professionalism that Nathan has shown. He knows his stuff well, where he helped us greatly with choosing the size, style, and material. We had tricky design requirements - given our pets - and Nathan's patience helped us navigate through all of the many choices they had. The furniture is Canadian made and of excellent quality. Therefore, they deserve a solid 5 star review.

Rodney field

March 22, 2024

We purchased a sectional from EQ3 about 5months ago. Cello grade 3 leather, feather on feather. I must say I am very disappointed with the quality of the cushion. It is definitely not meant for regular use. The back cushion never stays up …

Karam yacoub

March 22, 2024

From ordering swatches online to visiting Byward to see the floor model, to tracking shipment, purchasing through EQ3 has been a most pleasant experience. The quality of product and service is worth the cost (and I mean that as someone for whom such furniture is a special purchase). I felt respected as a customer from beginning to end. This is not something I write lightly.

Gustavo manuel chible molina

March 22, 2024

Note: this is a review for EQ3 product not this store specifically. 3 bed slats broke over a little over a year, from sitting on the bed (normal weight) and customer service responded the weight has to be distributed evenly, meaning this bed can only be lied on? IKEA slats performed much better.

Deanna bergstrom

March 22, 2024

Amazing customer service from Kyle. He has an impressive wealth of knowledge and was really patient and helpful. I really appreciated how all of the staff were friendly and not at all pushy. Dav (hope I got name right) even went to get a piece from storage for me to examine. Thank you! Will post again after purchase complete!

Frederik laboyrie

March 22, 2024

Super service from Nate in purchasing a sofa. He gave great input when deciding on the different leather choices and configuration. The delivery arrived as scheduled and set up was efficient.